On April 20, Campbell County Health CEO Andy Fitzgerald accepted the Foothills
award for Campbell County Memorial Hospital from the
Rocky Mountain Performance Excellence Executive Director Heidi Heltzel. In
December 2017, CCH learned CCMH was one of three recipients of this award, and are the
first organization of any industry in Wyoming to obtain any level of the
Baldridge Award.
This award is the first step on the organization's journey toward the
Malcom Baldrige National Quality Award. A group of leaders has already begun working on the next step, called
the Peak award. Organizations must have received this highest-level regional
award before they can apply for the national Baldrige award. The Peak
award requires specific measurements of the processes CCH uses to demonstrate
achievable results in performance in six different areas.
Thousands of organizations worldwide use the Baldrige Performance Excellence
criteria to improve processes and achieve sustainable results. The few
organizations recognized as national role models have achieved the Malcom
Baldrige National Quality Award, named after former Secretary of Commerce
Malcom Baldrige. The national award was established by Congress in 1987
in response to foreign completion in product and process quality. Learn more at
www.nist.gov/baldrige.