Campbell County Health is proud of its employees, and we want the CCH family
and the Campbell County community to know about the good work that they
do for this organization.
Meet Ashley Neves, a Registration Specialist in the Campbell County Medical Group
Main Clinic, on the south side of
Campbell County Memorial Hospital. Ashley is one of the friendly faces you will see when you check in at
the Main Clinic, which houses
Family Medicine,
Geriatric Medicine,
Internal Medicine,
Neurology and Pain,
OB GYN Specialists,
Pediatrics, and
Urology. As a registration specialist, she schedules appointments, helps gather
information from patients to register for their doctor's appointment,
and enters that information into their electronic medical record. Ashley
has earned an Associates of Arts in Psychology, and has worked for CCH
for the last three years. She came to CCH because she enjoys working with people.
Ashley calls
Dr. Bernadette Meade her health care hero. “Dr. Meade works here at the Main Clinic,
The Legacy Living and Rehabilitation Center and
Hospice. She is such a compassionate soul. You can see she is here for her patients
and does things exactly how they should be done. I often wonder if she
gets a break as she is at all three of the facilities,” she says.
When Ashley’s not at work, she says she enjoys traveling. “Whether
it is to Hawaii or to Montana, I enjoy getting out of town and going on
the adventure. Life is too short to not enjoy what you are given!”
she says. We asked Ashley what she likes most about working at CCH, and
what excellence every day means to her. Check out her response:
“I started out as a temporary Way Finder in the Main Clinic—essentially,
I helped people get to and from the Main Clinic from CCMH when it first
opened. Eight months later, I was hired in the
Lab. Knowing nothing about the medical field, I clung to my colleague
Maria Cortez and tried to learn as much as possible in the lab and how the clinic worked.
My full time position started in the phone room with Amanda Hendrickson.
She gave me the tools to learn Greenway and so much more. My final stop
as of right now in my Registration Specialist position. I think I do my
best work here. I am able to answer more questions patients ask and give
better direction. Not to mention I have gained so much knowledge. When
I talk to patients and can give them an immediate answer to what they
are needing is when I know that I am exactly where I need to be. It is
in those moments that I take great pride in working here and what I do.
I’d have to say that the best thing about working for CCH is my co-workers!
They are the most amazing, patient people that I know. If I ever have
questions, they normally have the answers or know who I should talk to
in order to get the right answer. I have made great friendships working
in the Main Clinic, along with the knowledge they have given me to take
care of the patients that are seen here.
Excellence Every Day means that I am giving 110 percent to the patients.
Anything that I can do for them to brighten their day is my goal. Whether
it is helping them down to the lab, or even taking their hand and walking
them to their car. You can really tell that they appreciate you in those
moments, and that you are making a difference in their life!”
Thank you, Ashley, for striving to make a difference in our patients’
lives every day. We are proud to have you on our team.
Is there a CCH employee who went the extra mile or shows you extraordinary
service? Give them a pat on the back by completing an
Excellence Every Day card.