Our journey toward Excellence Every Day has led us to ask some tough questions of ourselves—what does it feel like to depend on others for care? What does it feel like to face an uncertain future or a scary diagnosis? Our employees helped answer those questions through their own experiences. We're very proud of the work they do and the care they provide, and we wanted you to hear their stories.
February 2016 Update: The consulting firm we work with,
won a Service Industry Advertising Award for this video! Kudos to
Community Relations and
Patient and Resident Experience departments on the great job getting the video storyline together and working with the employees to highlight their stories. And, thank you to the employees who shared their personal stories with us to help inspire staff to be excellent, every day. Keep up the great work!