Medicare is mailing new Medicare cards starting in April 2018. Here are 10 things
to know about your new Medicare card:
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Mailing takes time: Your card may arrive at a different time than your friend’s or neighbor’s.
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Destroy your old Medicare card: Once you get your new Medicare card, destroy your old Medicare card and
start using your new card right away.
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Guard your card: Only give your new Medicare Number to doctors, pharmacists, other health
care providers, your insurers, or people you trust to work with Medicare
on your behalf.
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Your Medicare Number is unique: Your card has a new number instead of your Social Security Number. This
new number is unique to you.
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Your new card is paper: Paper cards are easier for many providers to use and copy, and they save
taxpayers a lot of money. Plus, you can print your own replacement card
if you need one!
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Keep your new card with you: Carry your new card and show it to your health care providers when you
need care.
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Your doctor knows it’s coming: Doctors, other health care facilities and providers will ask for your
new Medicare card when you need care.
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You can find your number: If you forget your new card, you, your doctor or other health care provider
may be able to look up your Medicare Number online.
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Keep your Medicare Advantage Card: If you’re in a Medicare Advantage Plan (like an HMO or PPO), your
Medicare Advantage Plan ID card is your main card for Medicare –
you should still keep and use it whenever you need care. However, you
also may be asked to show your new Medicare card, so you should carry
this card too.
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Help is available: If you don’t get your new Medicare card by April 2019, call 1-800-MEDICARE
(1-800-633-4227). TTY users can call 1-877-486-2048.
Download a PDF of this information
here
You have the right to get Medicare information in an accessible format,
like large print, Braille, or audio. You also have the right to file a
complaint if you feel you’ve been discriminated against. Visit
CMS.gov/about-cms/agency-information/aboutwebsite/cmsnondiscriminationnotice.html, or call 1-800-MEDICARE (1-800-633-4227) for more information. TTY users
can call 1-877-486-2048.
Learn more about when the cards will come to your area at
go.medicare.gov/newcard.
Information provided by
Centers of Medicare and Medicaid Services